Broker Check

Client Experience

We don’t simply tell clients what to do. We start by getting to know them and where they want to be financially in the future. We ask the tough questions and help clients discover what is possible by laying out the facts, sharing our wisdom, help them stay accountable to themselves and their objectives. Throughout the process, we help demonstrate the interdependent nature of their financial decisions as we strive to educate our clients on their opportunities to improve so they may feel more confident in their decision-making and their future.

Clients rely on us as a guiding force. Our goal is to help ensure that everyday demands don’t overshadow the long-term fiscal responsibilities and commitments in their lives. By separating financial facts from myths, we seek to help them create realistic goals and pursue financial independence.


At Wealth Advisory Group, we have developed a process that allows our client to have clarity of what their financial picture looks like and the order in which clients should prioritize their decision making. We provide our client with the technology and clear steps that allows them a full comprehensive picture.

High touch and high tech. We believe this combination allows us to address our clients’ goals through a holistic approach, create customized strategies, and offer ongoing coaching to help them stay on track.


Our process is high touch because of our commitment to personalized service within a holistic financial planning model. When first meeting with clients, we take the time to understand them and what they’re looking for in an advisor, including their current financial situation, their needs for today, and their goals for tomorrow. Over the course of several sessions, we look at wealth building and protection strategies, cash flow design, debt and tax management, and more to create a customized and comprehensive financial plan that can grow with the client over the years.


Meeting 1: Introduction: About us, About the client , Objectives, Set expectations, Define process and discuss compensation.

Meeting 2: Fact finding: Spend time with client going over personal financial questionnaire to obtain a deep understanding of the family dynamics, Objectives, concerns, and Financial picture. Gather necessary documents and clarify information to comprehend all possible financial matters Create and discuss first balance sheet draft.

Meeting 3: The Living Balance Sheet® Review- Strategy 1 meeting Present all financial information in one place- Discuss all recommendation and action steps around protection, assets, cash flow and savings process. Review important planning concepts

Meeting 4- Planning - Strategy 2 meeting Review and reinforce concepts from prior meetings Deep dive into the investment and any debts

Meeting 5- Implementation Assist client with implementation of strategies recommended

Meeting 6 - LBS - Implementation getting client live Creating connections between outside account and clients Balance Sheet Ensuring client is fully integrated with his Balance Sheet Living Balance Sheet tutorial Address questions or concerns

Meeting 7 : Client Dinner


We integrate user-friendly technology in our services and we offer clients access to industry-leading software that provides:

  • Financial clarity and organization
  • Four interdependent financial domains of Protection, Assets, Liabilities, and Cash Flow
  • A personal secure website available to clients 24/7
  • Account aggregation with over 7,000 financial institutions
  • Automated alerts and alarms
  • Secure online vault to store important personal documents, audio, and videos

“We can recall each and every A-ha! moment we have had with clients. It is the point where everything we have laid out suddenly makes sense to clients and the path to financial security becomes clear. We strive to deliver those experiences to all clients.” - Jose Segura

The Living Balance Sheet® (LBS) and the LBS logo are service marks of The Guardian Life Insurance Company of America (Guardian), New York, NY. © Copyright 2005-2018 Guardian